Legal Document

bg344's Terms and Conditions

Please read these terms carefully before using our platform. By creating an account at bg344, you are agreeing to all of these rules.

Last Updated: January 2026
Important Notice: These terms and conditions form a legal agreement between bg344 and the user. By beginning to use our services, you automatically agree to these terms. Please read the full document and contact our support team if anything is unclear.
Table of Contents
SECTION 01

1. General Terms

bg344 is an online gaming and betting platform that provides services to users in Bangladesh. These terms and conditions ("Terms") serve as a binding agreement between bg344 and the user.

By using this website, app, or any related service, you confirm that you have fully read, understood, and accepted these terms. If you do not agree with any part of these terms, please refrain from using our services.

Please note: These terms may be updated at any time. Continued use of the platform after any changes means you are also accepting the updated terms.
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2. Eligibility and Registration

To create an account and use services at bg344, the following eligibility requirements must be met:

  • You must be at least 21 years of age or older.
  • Online gaming must be legally permitted in the country or region from which you are operating your account.
  • You must open an account in your own name and provide accurate information.
  • You must have a valid and active mobile number and email address.
  • Only one account per person is permitted.

All information provided at the time of registration must be accurate, complete, and up to date. Providing false or misleading information may result in immediate account cancellation and forfeiture of deposited funds.

Age Verification: bg344 reserves the right to verify a user's age at any time through identity documents or other records. Withdrawals may be held until verification is complete.
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3. Account Management

The security of your account is entirely your own responsibility. Follow the guidelines below when managing your account:

Account Security

  • Use a strong password and do not share it with anyone.
  • If you notice any suspicious activity, notify our support team immediately.
  • Never transfer your login details to any third party.
  • Allowing any other person to use your account is prohibited.

Updating Your Information

If any of your personal details change (such as mobile number, email, or banking information), notify our support team as soon as possible. bg344 is not responsible for any issues caused by outdated information.

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4. Deposits and Withdrawals

The following terms apply to financial transactions on our platform:

Item Details
Minimum Deposit ৳100 (per method)
Minimum Withdrawal ৳800
Withdrawal Time 5-30 Minutes
Accepted Methods bKash, Nagad, Rocket, Upay
Currency Bangladeshi Taka (BDT / ৳)

Deposit Terms

  • Deposits can only be made from a payment account registered in your own name.
  • Depositing from a third-party account is strictly prohibited.
  • Deposited funds will be credited to your account after successful verification.

Withdrawal Terms

  • Requested withdrawal amounts are sent within 5 to 30 minutes after the verification process.
  • Withdrawals must be made using the same payment method used for the deposit.
  • The withdrawal process may be delayed if identity verification has not been completed.
  • bg344 reserves the right to temporarily suspend withdrawals in cases of suspected suspicious activity.
Important: bg344 monitors all financial transactions in accordance with its anti-money laundering (AML) policy. Additional verification may be required for unusual transactions.
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5. Bonuses and Promotions

bg344 offers various bonuses and promotional offers. The following terms apply to claiming and using these bonuses:

Welcome Bonus

  • 100% bonus on first deposit, up to ৳15,000.
  • Wagering requirement: 15x (bonus amount x 15).
  • The welcome bonus applies once only and each user will receive only one bonus.
  • The time limit for using the bonus is counted from the date the bonus is activated.

General Bonus Terms

  • Bonuses cannot be withdrawn directly — they are usable only until wagering is completed.
  • Misuse of bonuses through multiple accounts is strictly prohibited.
  • VIP cashback bonus rules apply separately for each tier.
  • bg344 reserves the right to change or cancel bonus terms at any time.

VIP Cashback Program

Tier Weekly Cashback
Bronze Up to 0.2%
Silver Up to 0.4%
Gold Up to 0.6%
Platinum Up to 0.8%
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6. Gaming Rules

All users are required to follow the rules below while playing games at bg344:

  • Each game has its own rules and payout structure, which are clearly displayed before the game starts.
  • If a game result is uncertain due to a technical error, the relevant round will be considered void.
  • Playing games using automated software, bots, or any other artificial means is strictly prohibited.
  • Any dispute regarding a game result must be reported to the support team within 72 hours.
  • All our games are operated on software from certified providers and fair play is assured.

bg344 is not directly responsible for issues caused by errors on game providers' servers or loss of internet connection. However, we are committed to resolving any issues quickly.

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7. Prohibited Activities

Involvement in any of the activities listed below will result in account cancellation and all funds may be forfeited:

  • Operating multiple accounts under one person's name.
  • Operating an account or communicating using another person's identity.
  • Exploiting system vulnerabilities or bugs to gain unfair advantage.
  • Money laundering, fraud, or any illegal financial activity.
  • Harassing or abusing other players or staff.
  • Misuse of bonuses or systematic bonus harvesting.
  • System manipulation through coordinated betting.
Warning: If prohibited activity is detected, the account may be closed without prior notice and the relevant authorities may be informed.
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8. Privacy and Data Protection

bg344 places the highest importance on protecting your personal information. Our data protection policy is summarized below:

  • All personal and financial information is secured through SSL encryption technology.
  • Your information is not sold or rented to any third party.
  • Information may be provided when required by legal obligation or at the request of a regulatory authority.
  • Our privacy policy describes in detail how data is collected and used.

To learn our full privacy policy, visit our Privacy Policy page.

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9. Responsible Gaming

bg344 believes that gaming should be a form of entertainment — not a source of income. We are committed to the wellbeing and welfare of all our users.

  • Only persons aged 21 or older may use our platform.
  • Set a budget within your means and stick to it.
  • We offer a self-exclusion feature that you can activate at any time.
  • If you experience gaming problems, contact our support team or a professional counselor.
  • Our system has a feature for setting deposit and betting limits.

To learn more, read our Responsible Gaming Guidelines.

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10. Account Suspension and Closure

bg344 reserves the right to suspend or close an account in the following circumstances:

  • Violation of these terms and conditions.
  • Suspicion of fraudulent or deceptive activity.
  • Failure to verify account information.
  • Orders from a court, regulatory body, or law enforcement agency.
  • Extended period of inactivity.

Users may also request to close their own account at any time through our support team. All valid balances will be returned before the account is closed — however, any bonus balance will be forfeited.

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11. Limitation of Liability

To the extent permitted by applicable law, bg344 limits its liability in the following matters:

  • Loss caused by internet disconnection or technical failure.
  • Issues arising from faults in third-party software or services.
  • Loss caused by a user's negligence or disclosure of security credentials to others.
  • Disruption resulting from any event beyond our control (force majeure).
Note: bg344 always strives to resolve valid user complaints promptly and provides full cooperation in justified cases.
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12. Changes to Terms

bg344 reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

  • The updated date on this page will be changed.
  • For significant changes, a notification may be sent to the registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the new terms.

We recommend that you visit this page regularly and stay informed about the latest terms and conditions.

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13. Dispute Resolution

If any dispute arises between bg344 and a user, it will be addressed through the following process:

  • First, discussion by contacting the support team.
  • If not resolved within 48 hours, escalation to the senior support team.
  • Relevant game logs and transaction history will be reviewed to verify all disputes.
  • System logs and bg344's records will be treated as final evidence in resolving disputes.
Dispute submission deadline: Any dispute or complaint must be raised within 30 days of the date of the relevant transaction or game. Complaints submitted after this period may not be accepted.
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14. Contact

For any questions or concerns regarding these terms and conditions, please contact us:

Our support team is always here for you and ready to resolve any issue quickly. The fastest response is available through live chat.

Final note: The Bengali version of these terms and conditions is the authoritative text. Our goal is to ensure a safe and enjoyable gaming experience for you at bg344.